Intelligent Technologies

AI
AI will create holiday demand: Can retailers deliver against it?

AI will create holiday demand: Can retailers deliver against it?

22 Oct. 2026
Digital Forum: Building Trust in the Age of Sovereign AI in KSA

22 SEP

Digital Forum: Building Trust in the Age of Sovereign AI in KSA

Amazon Ads announces new integration to support advertising in...

Amazon Ads has announced a partnership with OpenAI to support...

Amazon Ads has announced a partnership with OpenAI to support advertising in ChatGPT. The new partnership enables advertisers to expand...

Amazon Ads has announced a partnership with OpenAI to support advertising in ChatGPT. The new partnership enables advertisers to expand their Amazon Ads campaigns with a conversational ad experience on ChatGPT. Select advertisers in the US are currently testing ChatGPT Ads as...

16 September 2026

Why Agentic AI is forcing retailers to rethink fulfilment

Retailers need a system which connects the front end of the journey...

Retailers need a system which connects the front end of the journey to the operation behind it to meet customers’ expectations and...

Retailers need a system which connects the front end of the journey to the operation behind it to meet customers’ expectations and keep ahead of demand, says Nishith Rastogi, Founder and CEO, Locus. ChatGPT and Google Gemini are overtaking social media as a starting...

7 September 2026

Elida Beauty builds independent digital core with SnapLogic and...

Beauty brand owner Elida Beauty has created a scalable integration...

Beauty brand owner Elida Beauty has created a scalable integration foundation to support global operations, automation and future AI...

Beauty brand owner Elida Beauty has created a scalable integration foundation to support global operations, automation and future AI capabilities following its separation from Unilever. Elida Beauty has built an independent digital core with SnapLogic and Pace Integration,...

3 September 2026
Automation
Forter turns the AI shopping agent surge into a secure revenue channel for merchants

Forter turns the AI shopping agent surge into a secure revenue...

14 Oct. 2026
Just Eat expands autonomous delivery with Morrisons

07 OCT

Just Eat expands autonomous delivery with Morrisons

What lifestyle brands must get right to achieve operational...

Black Friday is starting earlier every year. Last year, major department...

Black Friday is starting earlier every year. Last year, major department stores like Currys, John Lewis and Argos launched their offers at the...

Black Friday is starting earlier every year. Last year, major department stores like Currys, John Lewis and Argos launched their offers at the end of October. On the other end, returns rose by around 80% in the first week of December following Black Friday promotions, showing how the...

6 October 2026

Asda rolls out digital shelf labels across all Express convenience...

Asda has completed the rollout of electronic shelf edge labels (eSELs)...

Asda has completed the rollout of electronic shelf edge labels (eSELs) into every Asda Express convenience store, as the retailer continues...

Asda has completed the rollout of electronic shelf edge labels (eSELs) into every Asda Express convenience store, as the retailer continues to invest in technology across its estate. Working with Vusion and its partners, Renovotec and HL Display, Asda has invested over £7.5m to ...

9 September 2026

Food retail’s hidden margin opportunity lies in operational...

As food retailers face mounting pressure on margins and operating...

As food retailers face mounting pressure on margins and operating costs, Jason Kay, Chief Commercial Officer, IMS Evolve, explores how...

As food retailers face mounting pressure on margins and operating costs, Jason Kay, Chief Commercial Officer, IMS Evolve, explores how operational intelligence can turn existing data into smarter decisions, stronger resilience and improved commercial performance. The pressure...

8 September 2026
CRM
The Very Group enhances customer experience with AI powered personalisation

The Very Group enhances customer experience with AI powered...

8 Oct. 2026
Growth reveals a hidden US$381.3 million problem for retail brands

26 AUG

Growth reveals a hidden US$381.3 million problem for retail brands

Max Factory scales active customer base by 100% with Vonage

Vonage, a part of Ericsson, has announced that Max Factory Group, a...

Vonage, a part of Ericsson, has announced that Max Factory Group, a leading Italian retail chain with 48 stores across seven regions, has...

Vonage, a part of Ericsson, has announced that Max Factory Group, a leading Italian retail chain with 48 stores across seven regions, has selected Vonage to transform how it connects with customers. By integrating the Vonage Messages API via WhatsApp and Vonage Conversational...

25 August 2026

Uniqode launches Una, an AI assistant to improve QR campaign...

Uniqode, a QR code platform on G2, has announced the launch of Una,...

Uniqode, a QR code platform on G2, has announced the launch of Una, an AI-powered assistant that enables users to optimise their QR code...

Uniqode, a QR code platform on G2, has announced the launch of Una, an AI-powered assistant that enables users to optimise their QR code strategies. With Una, Uniqode customers can analyse campaign performance, deploy the right QR code type for their goals and create new QR...

5 August 2026

Academy Sports + Outdoors advances omnichannel growth strategy with...

Academy Sports + Outdoors, a leading full-line sporting goods and...

Academy Sports + Outdoors, a leading full-line sporting goods and outdoor recreation retailer, has launched Academy Retail Media (ARM) as...

Academy Sports + Outdoors, a leading full-line sporting goods and outdoor recreation retailer, has launched Academy Retail Media (ARM) as the next evolution of its omnichannel growth and customer strategy. ARM brings together Academy’s expanding physical and digital...

4 August 2026
E-Commerce
Footasylum’s AutoStore delivers more than double manual output as THG Fulfil completes first external build ahead of peak

Footasylum’s AutoStore delivers more than double manual output as T...

15 Oct. 2026
Forter turns the AI shopping agent surge into a secure revenue channel for merchants

14 OCT

Forter turns the AI shopping agent surge into a secure revenue...

The Very Group enhances customer experience with AI powered...

The Very Group, which operates digital retailers Very and Littlewoods,...

The Very Group, which operates digital retailers Very and Littlewoods, has partnered with Made With Intent to enhance the digital shopping...

The Very Group, which operates digital retailers Very and Littlewoods, has partnered with Made With Intent to enhance the digital shopping journey. The new partnership will see Very offer its customers a more personalised experience than ever before. By using over 800 behavioural...

8 October 2026

Gen Z leads the AI shopping revolution but nearly half have ditched...

New research from SAP Engagement Cloud reveals that while Gen Z is...

New research from SAP Engagement Cloud reveals that while Gen Z is leading the adoption of AI-powered shopping, it is also the generation...

New research from SAP Engagement Cloud reveals that while Gen Z is leading the adoption of AI-powered shopping, it is also the generation most likely to walk away from brands that fail to meet expectations around how AI is used. According to SAP’s 2026 Customer Loyalty...

1 October 2026

Boots launch on TikTok Shop, bringing trusted beauty expertise to a...

Boots, a UK health, wellness and beauty retailer, is making its TikTok...

Boots, a UK health, wellness and beauty retailer, is making its TikTok Shop debut, bringing customers even more ways to shop its unrivalled...

Boots, a UK health, wellness and beauty retailer, is making its TikTok Shop debut, bringing customers even more ways to shop its unrivalled beauty ranges online. Launching on 28 September, Boots’ TikTok ‘Shopfront’ will pilot with a curated selection of No7 skincare and beauty produ...

1 October 2026
Inventory Management
Sainsbury’s launches SmartLists, a new AI-powered way to shop

Sainsbury’s launches SmartLists, a new AI-powered way to shop

13 Oct. 2026
What lifestyle brands must get right to achieve operational excellence

06 OCT

What lifestyle brands must get right to achieve operational...

Retail’s silent profit killer

Renaud Pacull, CEO and Founder of EasyPicky, examines how...

Renaud Pacull, CEO and Founder of EasyPicky, examines how AI-powered shelf monitoring can help retailers and brands turn in-store data...

Renaud Pacull, CEO and Founder of EasyPicky, examines how AI-powered shelf monitoring can help retailers and brands turn in-store data into faster action, improve execution and protect the return on existing investments. Retailers are investing heavily in getting shoppers...

29 September 2026

Kroger customers can shop for groceries and prescriptions in a...

Kroger, America’s grocer and Instacart, a leading grocery...

Kroger, America’s grocer and Instacart, a leading grocery technology company in North America, has announced a new way for...

Kroger, America’s grocer and Instacart, a leading grocery technology company in North America, has announced a new way for customers to get groceries and eligible prescriptions delivered in one order directly through Kroger’s websites and apps. Grocery &...

27 August 2026

Serve launches robot delivery with Wonder, adding Grubhub to Its...

Serve Robotics, a leading autonomous sidewalk delivery company and...

Serve Robotics, a leading autonomous sidewalk delivery company and Grubhub, a subsidiary of Wonder, a vertically integrated food...

Serve Robotics, a leading autonomous sidewalk delivery company and Grubhub, a subsidiary of Wonder, a vertically integrated food technology platform built to make great food more accessible, have announced a partnership bringing robot delivery to the Grubhub marketplace,...

20 August 2026
Payments
Walmart and Sam’s Club add Tap to Pay

Walmart and Sam’s Club add Tap to Pay

1 Sep. 2026
Verifone brings biometric-capable payment devices to Australia

18 AUG

Verifone brings biometric-capable payment devices to Australia

The quiet technology keeping retail payments moving

Alan Moss, General Manager, Europe, Newland NPT, examines the...

Alan Moss, General Manager, Europe, Newland NPT, examines the physical technology underpinning increasingly seamless retail payments and...

Alan Moss, General Manager, Europe, Newland NPT, examines the physical technology underpinning increasingly seamless retail payments and why effective terminal management remains critical as payment environments evolve. Retail payments can look increasingly invisible to the...

12 August 2026

Klarna and lululemon partner for more flexibility on the shop floor

Klarna, a global digital bank and flexible payments provider, is...

Klarna, a global digital bank and flexible payments provider, is expanding in-store with lululemon in the UK and Germany, giving customers...

Klarna, a global digital bank and flexible payments provider, is expanding in-store with lululemon in the UK and Germany, giving customers the same flexibility on the shop floor that they already enjoy online and marking a significant step in Klarna’s push into physical r...

28 July 2026

Payfuture brings local Indian payment methods to Shopify merchants

Payfuture has launched a new integration with Shopify, giving...

Payfuture has launched a new integration with Shopify, giving merchants seamless access to local payment methods in India’s rapidly...

Payfuture has launched a new integration with Shopify, giving merchants seamless access to local payment methods in India’s rapidly expanding ecommerce market and helping international businesses better serve local consumers. Merchants using Shopify can now enable widely...

8 July 2026
Security
ASOS confirms customer data accessed following employee account compromise

ASOS confirms customer data accessed following employee account...

8 Oct. 2026
ASOS confirms cyber-incident as customer information may have been accessed

06 OCT

ASOS confirms cyber-incident as customer information may have been...

Levi Strauss & Co. confirms cybersecurity incident following...

Levi Strauss & Co. has confirmed that an unauthorised third...

Levi Strauss & Co. has confirmed that an unauthorised third party accessed and exfiltrated corporate information after using social...

Levi Strauss & Co. has confirmed that an unauthorised third party accessed and exfiltrated corporate information after using social engineering techniques to gain access to three employees’ company-issued computers. Levi Strauss & Co. has disclosed a...

11 August 2026

Convenience vs privacy: What does Scan & Go really know about...

Today’s shoppers will do almost anything to avoid a queue. I...

Today’s shoppers will do almost anything to avoid a queue. Increasingly, shopping journeys are moving from traditional checkouts to app-based e...

Today’s shoppers will do almost anything to avoid a queue. Increasingly, shopping journeys are moving from traditional checkouts to app-based experiences. The UK’s major supermarket chains, Tesco, Sainsbury’s, Asda, Morrisons and Lidl, have grown with the times, offering Scan &...

4 August 2026

Esri introduces ArcGIS Velocity to power real-time GIS operations

Esri, a global leader in location intelligence, has released for...

Esri, a global leader in location intelligence, has released for general availability ArcGIS Velocity for ArcGIS Enterprise for self-hosted...

Esri, a global leader in location intelligence, has released for general availability ArcGIS Velocity for ArcGIS Enterprise for self-hosted deployments on Windows and Linux. This enables organisations to leverage Velocity from secure on-premises and private cloud environments....

14 July 2026

Whitepapers

Regions

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Insights

Major supermarkets own the weekly shop. The unplanned trip is up for grabs

Major supermarkets own the weekly shop. The unplanned trip is up...

Blake Wright, Sales Director, Brand and Agency at Shopfully, examines how Halloween shopping highlights an opportunity for specialist and discount retailers to influence where consumers shop before they make a purchase. I grew up in a household that...

Blake Wright, Sales Director, Brand and Agency at Shopfully, examines how Halloween shopping highlights an opportunity for specialist and discount retailers to influence where consumers shop before...

20 October 2026

Events

Singapore Fintech Festival – 2026
Singapore Fintech Festival – 2026

18th

November

Blackhat Middle East and Africa
Blackhat Middle East and Africa

1st

December

GITEX Global
GITEX Global

7th

December

GITEX Global
GITEX Global

7th

December

Events

Singapore Fintech Festival – 2026
Singapore Fintech Festival – 2026

18th

November

Blackhat Middle East and Africa
Blackhat Middle East and Africa

1st

December

GITEX Global
GITEX Global

7th

December

GITEX Global
GITEX Global

7th

December

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